UX or UI?

I was asked again this week, what’s the difference between UX and UI. On it’s surface, it’s pretty simple: UI, User Interface, is what you look at. The visual design of the app. The colors, look and feel, style. That’s all UI. UX, User...

What you can do to make your UX better without a UX designer

Startups: CEOs, founders, investors, developers and designers, listen up. I know there’s a ridiculous shortage of quality UX and product designers. But there’s still something for you to do to turn your product and company to be user-centric. I’ll...

The Future of UX is Love… and Codependency

The past decade saw a public realization that user experience was important, and businesses focused on building easy to use software and web products. Usability was the rage for a while. Now, it’s simply a given. Usability is the baseline you start before really...

I Hate Users

That’s right. I hate users. “Users” is a technical word, as in “user error.” A user is the vague being that’s manipulating your precious machinery and software applications. They’re impersonal. They make mistakes. They get in the way. Designing for users means you’re...

The Case for Usability

At a previous employer where I was tasked with leading up their new user experience team, it became apparent we needed to hire usability specialists. I was simply stretched too thin to handle it all on my own. I was already handling user research – which...