Time for Something New

I did it! I flipped back to WordPress from Drupal – again! It was time for a fresh start – something new. I needed a new site, and I needed to do it fast, because as every designer knows, you never have enough time to work on your own website. I actually...

The Case for Usability

At a previous employer where I was tasked with leading up their new user experience team, it became apparent we needed to hire usability specialists. I was simply stretched too thin to handle it all on my own. I was already handling user research – which...

What’s Your User Experience goal?

I find myself explaining what user experience is less and less, as people become more familiar with it. It’s a given in any technology company that UX is necessary. People know they need, “a good user experience,” but people don’t usually know...

How to Pass the HumanFactors CUA Exam

I’ve been getting a lot of emails lately on advice for taking the HumanFactors Certified Usability Analyst (CUA) exam. I’m not sure why now, since I took the exam ages ago (has it been two years??) – but anyway. I thought I would post a brief...

Taking the Leap

I did it! I quit my job! Some of you have asked, “Why, Tevi? Why??” Why would I leave CSG International and the Content Direct team? It’s a fantastic company, with huge potential. I was working with some of the finest and brightest in technology, and...